December 16, 2016

11th International Conference





This highly insightful event focused on present project management trends and delved into what’s next in the profession in 2017. The conference covered a wide range of agile methodologies, strategies and tools based on success stories and lessons learned from simple to complex projects.

This event offers up to 7 PDUs towards PMI® credential retention

Important information: All delegates will have on-line access to proceedings around 20 days after the event.

PMI, PMI Registered Education Provider logo
are registered marks of the Project Management Institute, Inc.

Project Management Best Practices - 2016

Maro Androutsopoulou
BSc, MBA, PhD Cand., IPMA-C, Head of Strategic Planning & Development Office, National Documentation Centre (NDC)/National Hellenic Research Foundation (NHRF), PM-Greece/ International Project Management Association (IPMA) 

Ms Androutsopoulou  has served for the past 10 years at NDC/NHRF and is now head of the Strategic Planning & Development Office. She has extensive experience in the fields of project management, quality management, business strategy and management consulting. She has contributed significantly in automating the organizational functions and services constituting NDC/NHRF core business. She has also worked as a trainer at a public institute in the fields of data organization and management, and as a management consultant in European projects. Recently she has also been undertaking research work leading to a doctorate degree at the National Technical University of Athens. Ms Androutsopoulou is a member of PM-Greece.

Nikitas Despotidis
Director, Advisory Services, EY (Ernst & Young Advisory Solutions)

Mr. Despotidis has served for almost 20 years in technical, commercial and management positions of increasing responsibility in multinational companies in Information Technology and Consulting services sectors, such as Group Bull, Digital (DEC), Compaq, Hewlett-Packard, Ernst & Young (EY). He was also co-founder and general manager of the subsidiary in Greece of the international IT management consulting firm Quint Group. Since 2011 he has joined the Advisory Services practice of Ernst & Young (EY) in Athens, currently serving as Director, with geographical area of activity the Southeast Europe. In parallel, since 2003 he has been appointed as local lecturer for Strategy courses at the International MBA program of the University of Strathclyde Business School from UK, Greek branch (Athens). Mr. Despotidis holds a BEng. from Department of Electrical and Computer Engineering, University of Patras, a MSc. in Control Systems from Imperial College London, and a MBA from University of Strathclyde Business School, Glasgow. He also holds professional certifications in Project Management (PRINCE2), in IT Service Management (ITIL v3) and in Scrum agile framework (Professional Scrum Master I). He is member of the Technical Chamber of Greece, of the Hellenic Management Association and Greek Institute of Informatics, and was also a founding member of the Greek Chapter of IT Service Management Forum (itSMF Hellas).

Apostolos Feroukas
General Manager in Digital Government Projects, iKnowHow

Studied Mathematics and earned his post-graduate degree in Applied Mathematics and Computer Science. Worked for 10 years as an analyst - programmer, initially at Elf Aquitaine Company, in the field of oil exploration, (Pau – France and Oslo-Norway), then at Lectra Systems Company (Bordeaux –France), in design and production of clothing. Returned to Greece in 1997. Worked for 5 years in the private sector as Project Manager and then as Director of Information Technology at the company Topos Communications Inc., specializing in the implementation of projects in the transportation sector. From 2003 to 2013, worked as a Project & Program Manager in the Information Society SA, for the implementation of projects financed by the European Union, in the fields of Social Security and Health Information Systems. Gained extensive experience in managing large IT projects and procedures relating to requirements analysis, drafting specifications, evaluating proposals, monitoring and supervising the implementation of the Project.

Kostas Flokos
General Manager, Upcom

Kostas is an IT professional with more than 25 years of experience. Currently he is managing the group of Upcom companies, with presence in 5 European countries, a dynamic information services company, based in Brussels and Athens, specializing in software development,- IT integration services and IT consulting.  Kostas has worked in all areas of software development services, from technical helpdesk, analyst, developer, architect, project manager to CEO of IT companies.  For the last 5 years, Kostas has gained extensive experience in Agile methodologies which have been the core of the group’s activities with positive and negative results.

Elisavet Golfinopoulou
PMI-Greece Chapter representative


Angelos Kirianes
Global Head Project Delivery, Principal Executive Program Director, T-Systems International GmbH

For more than 19 years Angelos worked at Deutsche Telekom Group and subsidiaries and generated lots of experiences in team- and project management by setting up global service organizations. He has undertaken several complex customer contracts (Carve Outs-Ins, Outsourcing, Datacenter Services, Managed Client Services, High Security Solutions etc.) and has set up the required organizations and governance on global level using internal and external workforces. At the moment he is responsible of app. 80 – 90% of all T-Systems Data Center projects globally and for Research & Development of new products e.g. Telekom Cloud. He is responsible for a portfolio of approx 500 projects managed through 6 international locations and through four different departments (Transition & Transformation Presales, Program & Project Management, Architecture and Engineering and R&D).  He is an experienced speaker on strategy, project management, governance and risk management.  He is a Lecturer in several Universities and training organizations.

Nicos Kourounakis
MASc, PMP, PM², MBA, Global Business Management Consultants - Europe

Nicos Kourounakis is a Project Management Consultant with expertise in Project Management Methodologies, Portfolio Management and Organizational Project Management Maturity.  Nicos has been involved in many international projects in Canada, the United States, the United Kingdom, Ireland, Belgium, Austria and Greece, working with both large organizations and smaller ventures and start-ups. As a Product Manager he also managed the successful development and launch of an innovative Enterprise Project Management application which is currently used by several EU Agencies. Mr. Kourounakis also has several years of experience in training and public speaking. As an Adjunct Professor at the Professional MBA program of the Hellenic American University in Athens, Greece, he has taught courses and delivered seminars on Project Management, Portfolio Management, Value Chain Management and Management of Information Systems. He has also been involved with Project Management Institute both as a speaker at the 2011 PMI Global Project Management Congress in Dublin, at PMI-Istanbul 2012, and PMI BeLux in 2012 (Keynote Speaker), and as an elected Vice President of the Board of Directors of the PMI Chapter in Athens, Greece (2008-2011).  Mr. Kourounakis holds an MBA from McGill University, Montreal, Canada, a MASc in Electrical Engineering from the University of Victoria, Canada, and a BSc in Physics from the Aristotle University of Thessaloniki, Greece. Nicos is also one of the first 100 professionals to be certified in PMI's Organizational Project Management Maturity Model (OPM3)®

Elena Mavrommati
CBAP, Scrum Certified, Senior Business Analyst, Intrasoft International

Elena is a business consultant with proven experience in a variety of industries. Her professional career began 20 years ago in the Banking Industry where she undertook multiple roles in Sales Network & Back Office Operations and later on she shifted to the IT Industry where she took up the Business Analyst position, specialized in Banking systems and applications. She has studied Economics & Political Sciences in the National and Kapodistrian University of Athens and she has also acquired an Open University Diploma in “Business Management and Business Information Systems”. With hands-on experience in all phases of a project life-cycle and deep knowledge of business analysis practices, Elena is among the first ten Business Analysts in Greece who have been granted so far with the Certified Business Analysis Professional Designation (CBAP) from the International Institute of Business Analysis (IIBA).She is also Scrum Certified by the Scrum Org and holds a B1 type Certificate by the Bank of Greece.

George Merguerian
BE, MBA, PMP, Senior Partner, Global Business Management Consultants

George Merguerian is Senior Partner of Global Business Management Consultants (GBMC) based in Brussels. Throughout his career, George Merguerian held senior technical/engineering, line management, marketing and management development positions in multi-national organizations from the Construction, Engineering, Engine Manufacturing, Oil Services, Executive Development, Information Technology, and Consulting sectors.  He holds a Mechanical Engineering degree and an MBA from the International Institute for Management Development (IMD), Lausanne, Switzerland. He is a certified Project Management Professional (PMP)®, a member of the Project Management Institute and the Society of European Engineers and Industrialists (SEII). George Merguerian is a faculty member for project management programmes at the Rotterdam School of Management in Holland and the International Management Institute in Ukraine. He has authored and co-authored papers on technical and management subjects.

Markos Papoutsidakis
CBAP, P2 Certified, Scrum Master, Scrum Product Owner, Business Systems Analyst, Intrasoft International

Markos Papoutsidakis is an IT professional with more than 7 years of experience in several business and technical positions across a variety of large and medium-scale projects.  He started his career as a Software Engineer and later on he applied Business Analysis and Consulting in IT Projects of public and private sector. To date, having also worked as a Pre-sales, R&D and Project Manager, he has provided more than 2,500 hours of training to people from various business domains. Markos is among the first 10 professionals in Greece who have been granted so far with the Certified Business Analysis Professional Designation (CBAP®) from the International Institute of Business Analysis (IIBA®). He also holds several other certifications including PRINCE2®, Scrum Master, Scrum Product Owner and a specialization in People and Teams Leadership from the University of Michigan. His academic qualifications include a Diploma in Computer Engineering and Informatics from the University of Patras and an MSc in Computer Systems Technology from the National and Kapodistrian University of Athens.

Mike Robbs
Business English Coach, HAU Instructor

Michael Robbs is a Business English coach and teacher and for the past 10 years he has been teacher training and teaching Business English on-site, on-line, and in-house, with the Hellenic American Union and Hellenic American University in Greece. In his long career he has successfully faced numerous conflicts and resolved many project failures to develop a winning formula, making him and the HAU the leading educators of business professionals in Athens.  He was the 2007 – 2008 Chair of TESOL Greece and has co-authored 7 English teaching books. Michael Robbs holds a BA in Interdisciplinary Human Studies from Bradford University, UK and an MA in Teaching English as a Foreign Language from St. Michael’s College, USA.

Vasileios Souliotis
Manager, BETA CAE Systems International AG

Vasileios Souliotis is the manager of the Graphics User Interface (GUI) department at BETA CAE Systems International AG. He holds this position for the last ten years and leads a team of eighteen software engineers. Before that he had many years of experience in software engineer himself making him a technical person at heart. He started as a self-employed software engineer specializing in CAE and CAD software design and development in 1994. He was then hired by BETA CAE in 2000 where he continues to work until today. Throughout his career, he obtained vast experience in a number of programming languages (C , C++ etc.), the use of various graphics libraries (XWindows Motif GTK Qt OpenGL) and 3D/2D drawing techniques. Mr. Souliotis holds a degree in Mechanical engineering from Aristotle University. In 2005 he enrolled at HOU where he obtained a Master’s degree in Information Systems in 2006.

Nikos Vasilakos
Digital Marketing Strategist, ELF Group, President, Internet Now!, EEXI

Site & Social Media Project Manager, Education Manager, Community Builder, Event & Meetup Host & Organizer. Linguist, Tech Editor in Chief, Tech TV/Radio Presenter, Instructor for Drupal, WordPress, Linux, Arduino, Raspberry Pi, WiFi networks, Digital Marketing. Tech pop science lover & evangelist.  Nikos studied linguistics, but he was soon got deeply involved with the internet and communications starting as an editor responsible for linguistics and internet in Nemecis magazine.  He contributed as a journalist for technology in and participated in various radio and TV shows on technology issues (ζωη.gr at SKAI, and Psifiaki Ellada, ERT).  He developed and revamped the web site and digital marketing strategy of the Omilos Iatrikou Athinon, contributed in digital marketing campaigns for PeopleCert, City and Guilds, ECDL, Marfin Investment Group (Olympic, Everest, Goodies etc) and developed the innovation competition project for the National Bank of Greece.  In 2008 brought for the first time in Greece, trainings on Arduino and Raspberry. He teaches digital marketing and social media advertising at the Hellenic American Union. He also teaches IT courses for vulnerable population groups.  He is President of the Internet Now!, and EEXI – Association of Hellenic Internet Users.

Greek public sector - Application of IPMA standard to a complex project

Maro Androutsopoulou, BSc, MBA, PhD Cand., IPMA-C, Head of Strategic Planning & Development Office, National Documentation Centre (NDC)/National Hellenic Research Foundation (NHRF), PM-Greece/ International Project Management Association (IPMA)

The presentation will discuss how a complex IT project with a 46 month duration and a total budget of almost 4 million Euros was implemented by a public sector organization applying the IPMA standard.  We will discuss specific areas where the IPMA standard was implemented, such as risk management and applying innovative technological tools. We will show the difficulties and risks in applying the IPMA standard and satisfying innovation and creativity requirements.  The aspects of leadership and communication will also be presented.  This presentation will be specifically useful for middle to high level executives and consultants of companies that undertake projects for the public sector and IPMA candidates.


Agile project delivery in “non-Agile” environments: a pragmatic perspective

Nikitas Despotidis, Director, Advisory Services, Ernst & Young Business Advisory Solutions

The presentation will provide a brief introduction/refresh on Agile Manifesto and paradigm shift, as well as on Scrum Framework. It will identify some key challenges for introducing an Agile approach in non-Agile organizational environments where a traditional, Waterfall based approach has been used in project delivery. It will then present and discuss certain good and bad practices in addressing these identified challenges, and will conclude by offering relevant recommendations elicited from local and international experience in adopting Scrum framework for software development and solution implementation projects in such traditional environments.


How to control cost and schedule using the “Earned Value Management” Method in Agile project environments

Apostolos Feroukas, General Manager in Digital Government Projects, iKnowHow

Earned value is used to measure project performance against the scope, schedule, and cost baselines. It can be used to forecast future performance and project completion dates and costs. Using the data gathered through earned value analysis, a project manager can create reports, including budget forecasts, and other communications related to the project progress that may result in change requests to the project.

In this presentation we will discuss data input requirements for using the EVM tool effectively, how the EVM tool facilitates costs, baselines and scheduling and how this tool can be used in agile environments where baselines are constantly revised. We will further discuss, using examples and graphic representations, the application of EVM in agile projects, in reporting, in change requests and in other typical challenges during project planning and execution.   This presentation will be particularly useful for those who do not use the EVM tool.  Project Managers who are already using it in typical or agile projects will find ground to discuss challenges in applying the tool.


Use of Agile methodologies in small and medium size fixed-price projects

Kostas Flokos, General Manager, Upcom

Agile methodologies are proven to deliver better results in medium to large projects with an average of 5-7 developers working as a team for several sprints/iterations.  In this presentation we will showcase how Scrum and Kanban was used in mobile and web application projects of small duration, averaging two man months of complete implementation work.  We will show how Scrum was initially used for those projects, but the overhead and inherent lack of group work created more problems than originally foreseen.  Then Kanban was used as the most preferred Agile methodology, resolving all the previous issues and increasing significantly the productivity, the quality and the end-user satisfaction.  The presentation will focus on all of those aspects and an optimum Agile implementation.


Managing scarce resources in projects and project portfolios

Angelos Kirianes, Global Head Project Delivery, Principal Executive Program Director, T-Systems International GmbH

More and more projects are starting but the resources are always the same – sounds familiar? How can we manage with methodology and hard facts the stakeholders and organize our portfolio making the best of our resources?

In this presentation we will try to answer those questions by presenting project examples within complex organizational systems.  We will discuss processes and company

Board’s responsibilities, and how these are combined with standard project management methodologies.   Using examples from managing scarce resources in complex projects we will showcase benefits for the organization, project managers, project teams and last but not least the customers.  We will also show some examples of a project request and how this was presented to the executive Board of Managers for approving the project as well as resources.


The Project Manager with the Magic Touch (PMwMT)

Nicos Kourounakis, MASc, PMP, PM², MBA, Global Business Management Consultants - Europe

Have you ever seen a Project Manager, that you would describe as someone having the magic touch? It would probably be someone that has demonstrated the ability to pull things off (even small things) that you don’t understand exactly how they were possible to achieve. Producing results repeatedly, acting both at the small and at the large, and resulting in small and larger achievements that come together in a mysterious almost magical way to contribute to (project) success.

However, there is nothing metaphysical about this magic touch, as it is nothing more than the result of the many small (seemingly insignificant) decisions and actions which allow the Project Manager to do the right things, at the right time, and for the right reasons and in line with the project management goals. Their actions are strategically prioritized, tactically pertinent, and aligned with lower and higher order goals which come together in synchronicity.  In this presentation we will discuss the main characteristics, qualities and powers of a Project Manager with the Magic Touch (PMwMT).  Effective Intelligence (FI) and professional and ethical virtues will also be discussed as critical areas that enable project managers maintain balance and those necessary behaviors that enable them to manage projects with a bit of a “magic touch”.


Managing a portfolio in a dynamic environment where disruptions are frequent

George Merguerian, BE, MBA, PMP, Senior Partner, Global Business Management Consultants

In this presentation we discuss traditional project portfolio management processes and propose agile approaches that are suitable in a VUCA (Volatile Uncertain Complex and Ambiguous) environment.


Project Management and Business Analysis – The four eyes case

Elena Mavrommati, CBAP, Scrum Certified, Senior Business Analyst, Intrasoft International

Markos Papoutsidakis, CBAP, P2 Certified, Scrum Master, Scrum Product Owner, Business Systems Analyst, Intrasoft International

Project Manager and Business Analyst: Think both within an orchestra, where the Business Analyst is the violinist and the Project Manager is the conductor. The former is very important to the whole team because he plays the music, while the latter is the conductor of the orchestra who synchronizes all the musical instruments together to create a wonderful melody. In this session, we will examine the relationship between these two, while focusing on the best practices and techniques that are used in Business Analysis worldwide and answering questions on professional BA certifications provided by the International Institute of Business Analysis (IIBA®), as to what are the levels and eligibility requirements.  


What to say or do when things go wrong.

Mike Robbs, Business English coach, HAU Instructor

Tasks take time, resources run out, deadlines drag on, finances freeze, and conflict comes up. We are told “preparation, preparation, preparation” is the key, but still things go wrong. For all our planning, it is never possible to predict all the possibilities, nor foresee all the risks. It is always useful to apply a few techniques to aid in such situations.

In this practical talk I will examine what you can say and do as a project manager when things go ‘pear-shaped’, (British English, meaning: “when things go wrong”). I’ll propose what you can do to stay calm, evaluate the situation, pay attention, delegate tasks, and take prompt but carefully considered action. I’ll suggest some things you can say to demonstrate leadership, encourage others to act, and keep smiling. 


Evolution of the Agile Project Management practices in a software house.

Vasileios Souliotis, Manager, BETA CAE Systems International AG

In this presentation we will discuss how agile methodologies are used in a software house with over of 300 employees.  We will focus on what problems we had and how they were solved using these methodologies when we use Kanban and when we use Scrum and why. When we use scrum and why. We will show how we have been able to be flexible to turn a scrum project to Kanban showcasing the benefits of each methodology.  Least and but last we will show how agile creates self-organizing teams with high confidence and collaboration.


Digital tools for project communication and best practices

Nikos Vasilakos, Digital Marketing Strategist, ELF Group, President, Internet Now!, EEXI

Do you use emails to communicate with your clients, send documents and action multiple to-do lists? Do you work on a small or large scale project, instituting a team management? Project Management Software will help you become more successful, efficient and less bored! Using a project management communication tool will help better collaborate with your team and keep your clients informed. Having all your tasks laid out and assigned to the correct person visualized and easily accessible communication frameworks, will allow you to stay organized and ensure tasks are completed on time. With a huge variety of project management applications available, we'll spotlight on the best ones in the market. Apart from the Project Management tools we will explore best practices and the concepts that rock when dealing with project teams and stakeholders collaboration issues. 


To download proceedings, use the credentials sent at your email.


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