Abstracts

The Future of Work and Transformation Management

Speaker: Mike Staunton

 

The PM2 Story – The Project Management Methodology of the European Commission

Speaker: Nicos Kourounakis, MASc, PMP, PM², MBA, Senior Consultant, OPM²

Nicos Kourounakis is a Project Management Consultant with expertise in Project Management Methodologies, Portfolio Management and Organizational Project Management Maturity.  Nicos has been involved in many international projects in Canada, the United States, the United Kingdom, Ireland, Belgium, Austria and Greece, working with both large organizations and smaller ventures and start-ups. As a Product Manager he also managed the successful development and launch of an innovative Enterprise Project Management application which is currently used by several EU Agencies. Mr. Kourounakis also has several years of experience in training and public speaking. As an Adjunct Professor at the Professional MBA program of the Hellenic American University in Athens, Greece, he has taught courses and delivered seminars on Project Management, Portfolio Management, Value Chain Management and Management of Information Systems. He has also been involved with Project Management Institute both as a speaker at the 2011 PMI Global Project Management Congress in Dublin, at PMI-Istanbul 2012, and PMI BeLux in 2012 (Keynote Speaker), and as an elected Vice President of the Board of Directors of the PMI Chapter in Athens, Greece (2008-2011).  Mr. Kourounakis holds an MBA from McGill University, Montreal, Canada, a MASc in Electrical Engineering from the University of Victoria, Canada, and a BSc in Physics from the Aristotle University of Thessaloniki, Greece. Nicos is also one of the first 100 professionals to be certified in PMI's Organizational Project Management Maturity Model (OPM3)®

 

The Joinup Platform – Sharing and Reusing solutions within the EU

Speaker: Ioannis Sagias, European Commission, DG Research & Innovation

Ioannis Sagias works in European Commission as a team leader in the General Directorate of Research and Innovation in the Common Support Center. He joined the Commission in 2008. Before joining the EC he worked for many years in the private sector as a project manager and project leader. He is currently responsible for drafting the Union strategy on dissemination and exploitation of research results. He holds a diploma of Electrical and Computer Engineering from the National Technical University of Athens (NTUA). He also holds an MBA from the same institution.

 

The value of project governance - The PM2 Roles & Responsibilities

Speaker: Pierre Leclercq, PM² Certified, Principal Consultant Global Business Management Consultants

This session will introduce the general governance model used for PM2 projects. This presentation will provide an overview of the different layers and main roles in the project organization.  PM2 clearly separates the requestor side (Project Owner, Business Manager) from the solution provider side (Solution Provider, Project Manager, Project Core Team). Each role will be briefly described, and key responsibilities will be highlighted. The decision mechanism and the escalation path will also be described.  The Project Steering Committee plays a central role in the decision making, driving the evolution of the project and approving change requests and corrective actions.  The PM2 Responsibility Assignment Matrix (RASCI table and model) will summarize the different roles and responsibilities.

Pierre Leclercq is a Principal Consultant at Global Business Management Consultants where he is responsible for delivering training and consulting services in the field of project management, agile methodologies, risk management, outsourcing and procurement, and people side of project management to a number of private and public sector clients, such as the European Commission, European Parliament, Management Center Europe, Air Liquide, Total, UCB and others.  He has extensive experience in the fields of computer science, innovation and technology, product management, including 20 years of experience in the Silicon Valley. He has a long track record in economic development and attraction of foreign investors (AWEX: projects with Google, Microsoft, IBM, Cisco) and experience in setting up public-private partnerships, from design through funding and day-to-day operations (MIC, Futurocité). He has also been involved in launching, operating and coaching startups. He has good knowledge of the Wallonia ecosystem to support and nurture innovation projects.  Pierre has an engineering degree in Computer Science.

 

The Project Management Office: Just a cost centre or does it add benefit?

Speaker: John Waring, Corporate Programmes and Projects Officer, European Defence Agency

The European Defence Agency (EDA) supports the development of European defence capabilities, strengthens European defence industry and acts as a military interface to reinforce certain EU policies. The Agency is involved in over 240 bespoke projects and programmes and the list is growing fast.  With diverse and international stakeholders, it is essential that the Agency has a strategic view of its project performance to reduce failure, maximize opportunity, identify and share good practice, ensure transparency and enhance corporate memory.  To achieve this, the EDA has created a Project Management Office (PMO) function and implemented an IT application to track project maturity.  It is considered that PMO success, and therefore adding benefit, is down to the PMO reflecting the structure and culture of the organization; to having firm foundations, clarity of purpose and requirements; plus clear executive support. 

The presentation will describe the project management setting of the European Defence Agency and touch on the organization’s mission and project governance at a European and international level.  This presentation outlines the EDA journey in both creating the PMO function and ensuring that it adds benefit and is not just a cost centre.    It will showcase how to establish a PMO function which is tailored specifically to the organizational setting and context.  It will elaborate the requirement setting for, and design of the IT application that the EDA has implemented to improve project tracking and provide transparency of project maturity under the control of the PMO – this will be a case study and lessons identifies shared with delegates.  The presentation will conclude with observations of the services that the PMO provides and how the role will develop to ensure that it remains of benefit and outward facing - a worthwhile knowledge centre and not a cost centre!

John Waring is the Corporate Programmes and Projects Officer at the European Defence Agency (EDA), located in Brussels.  Previously he has consulted up to UK Cabinet Office level and has a track record of implementing sustainable change across a range of transformational, advisory and operational disciplines, leading multi-disciplinary projects in complex international contexts within a defence setting.  John’s passion is bringing diverse sets of stakeholders together to deliver transformation in an organization; he believes that the key to benefits realization is strong stakeholder engagement and robust governance.  Recent roles have included a position at the UK Ministry of Defence where he led the development of a new performance management framework associated with Defence Intelligence Training; John worked with subject matter experts to review the key performance questions and agree a set of Key Performance Indicators and a dashboard enabling improved reporting, more focused decision making for the Performance Board.  He is in the process of establishing the Project Management Office function within the EDA.

 

How to get the best out of the people you work with

Speaker: Mike Robbs, Trainer and Business Coach, Hellenic American Union

It’s a fact of life that not everyone on board a project is equally engaged. A threat is only a short term solution, a promise isn’t always believed, and increasing salaries is out of the question! So how can we motivate our team?  This practical talk is a quick guide to understanding our colleagues and the different ways in which we can motivate them. It will help us to identify 4 types of co-worker: the nerd, the bully, the class clown, and the perfectionist. We will examine some of the ways we can deal with issues arising from these personality types, and what we can say to get the best out of them, with reference to … The Simpsons! By attending this presentation you will gain insights on understanding personality types and motivating colleagues.  This presentation has been designed for anyone with an interest in motivating colleagues beyond threats and salary increases.

Michael Robbs holds a BA in Interdisciplinary Human Studies from Bradford University, UK and an MA in Teaching English as a Foreign Language from St. Michael’s College, USA. Michael Robbs is a Business English coach and teacher trainer for the Hellenic American Union. In his long career he has successfully coached many different types of people and has developed a way of motivating each individual student to achieve their best, making him and the HAU the leading educators of business professionals in Athens. 

 

CONFERENCE TRACKS

TRACK 1

An inside look on EU-funded projects: project development, grant writing and project management

Speaker Michael Kraack, Managing Director, EMCRA GmbH

This presentation focusses on challenges and lessons learnt particularly from two EU projects: PROVE (2012-2014), having the quality of EU project management as core topic, and  EUROPEANISTION (2014-2016), which goal was to develop and program an online self-assessment tool helping organizations quickly and free of charge to check how well prepared they are for working internationally. The presentation is focusing on 3 main areas: EU project development: initiation and formulation phase of a project which is developed by an organization or a consortium made up of various partner organisations with the aim of acquiring financial support from the EU for a specific project. EU grant writing: systematic analysis, planning, execution and control of all activities with the goal to submit a funding application to the EU. And finally, EU project management: all activities required for the implementation of an EU funded project, i.e. to initiate, plan, regulate, control and complete EU projects.  By attending this presentation you will gain insights on how to develop EU projects, what makes a solid EU application, how to manage EU projects and which methods can one use and when does it make sense to work together with other European organizations in the framework of an EU project?  The presentation will close with good news for all who are interested in applying for EU projects: if done correctly, EU projects are an excellent possibility to push innovation processes within the organization as well as the internationalization of an organization and that way e.g. exploiting new markets.

Michael Kraack is managing director of emcra GmbH in Berlin. Michael Kraack has over 15 years of experience in the areas of EU project development, EU grant writing and EU project management. He was and still is involved in the management of more than 10 European projects, having a particular focus on project management, organisational development and risk management, using his working languages English and German.  Michael Kraack holds a master’s degree in political science and is a certified PRINCE2 Practitioner. Until now, all emcra projects have been honored as best practise or have received a very high score. A current example is the project EUROPEANISATION (www.europeanisation.eu).

 

IT methods and processes to support the implementation of regulations and directives in European Institutions and Agencies

Speaker: Markos Papoutsidakis, CBAP®, PRINCE2® Certified, Scrum Master, Scrum Product Owner, Service Delivery Manager, TRASYS Greece (part of the NRB Group)

This presentation will explain Project Management and Software Development methodologies used by Trasys Greece (part of the NRB Group) for the implementation of complex projects in the pharma and chemicals domains, and how these have been tailored to the customer’s needs. More specifically, the presentation will emphasize on PRINCE 2 management process, in conjunction with different development frameworks, such as Scrum, openUP and/or Disciplined Agile Delivery (DAD) and Rational Unified Process (RUP). The topics to be covered include a proposed scaling model, concepts for iterative development, as well project team organization and interfaces with customers.

Finally, we will provide best practices and lessons learned, that based on our experience can provide for smooth execution and success of projects carried out by European Institutions and Agencies implementing EU regulations and directives.

Markos Papoutsidakis is an IT Professional with more than 7 years of experience in several business and technical positions across a variety of large and medium-scale projects. He currently works as a Service Delivery Manager at Trasys Greece (part of the NRB Group) and he is also a Business Analysis Instructor at the Hellenic American Union. Markos is among the first 9 Certified Business Analysis Professionals (CBAP®) in Greece. He started his career as a Software Engineer and later on he applied Business Analysis and Consulting in IT Projects of the Greek public sector and the European Commission. To date, having also worked as a Pre-sales, R&D and Project Manager, he has provided more than 2,500 hours of training to people from various business domains. Markos also holds several other certifications including PRINCE2®, Scrum Master, Scrum Product Owner and a specialization in People and Teams Leadership from the University of Michigan. His academic qualifications include a Diploma in Computer Engineering and Informatics from the University of Patras and an MSc in Computer Systems Technology from the National and Kapodistrian University of Athens.

 

Managing organizational change in projects – The PM2 business implementation plan

Speaker: George Merguerian, BE, MBA, PMP, Senior Partner, Global Business Management Consultants

Change is a challenge that organizations face in today’s fast moving environment. Changes come in two ways those that are external to the organization on which they do not have control and those that are planned as part of their strategy and need to be implemented in a controlled manner. This presentation deals with the latter: how an organization should prepare itself to integrate the results of a project into its operations in a seamless and efficient manner. Some projects are complex in nature and require a significant effort from people to change their way of working. Therefore, apart from illustrating logical steps in managing change the presentation will also address the human dimension of change which in many projects is a key challenge to address. Participants will have the opportunity to discuss change models that the speaker will present, as well as, practice some of the concepts presented in a small case study.

George Merguerian is Senior Partner of Global Business Management Consultants (GBMC) based in Brussels. Throughout his career, George Merguerian held senior technical/engineering, line management, marketing and management development positions in multi-national organizations from the Construction, Engineering, Engine Manufacturing, Oil Services, Executive Development, Information Technology, and Consulting sectors.  He holds a Mechanical Engineering degree and an MBA from the International Institute for Management Development (IMD), Lausanne, Switzerland. He is a certified Project Management Professional (PMP)®, a member of the Project Management Institute and the Society of European Engineers and Industrialists (SEII). George Merguerian is a faculty member for project management programmes at the Rotterdam School of Management in Holland and the International Management Institute in Ukraine. He has authored and co-authored papers on technical and management subjects

 

Application of IPMA Principles to a project in Alpha Bank

The project presented is a project performed by the IT department in Alpha Bank, for optimizing customer service. The aim of the project was the development of a new software application which would enable the use of Card Reader devices at the bank’s cashiers. It could be then possible, to replace the traditional customer identification process (Identity, Signature sample) with the electronic identification process (card, pin). Applying the IPMA principles was an important success factor in completing the project, which was quite demanding and complex. This presentation will demonstrate the importance of following rules and principles according to IPMA standards. By attending this presentation you will gain insights on how you deliver projects applying IPMA principles, and how dynamic organizations can apply project management principles in innovative projects and empower employees to use them.

Aglaia Ntriva, IPMA-D, ITIL, Seasoned Project Manager & IT Relationship Manager, Alpha Bank

Ms Ntriva is working for the past 22 years in Alpha Bank, in the areas of Customer Service, Information Systems Technology and IT Project Management. She holds a diploma in Physics from the University of Patras and a postgraduate degree in IT Systems from the Open University of Greece.

 

TRACK 2

Application of Scrum, an Agile method, in the manufacturing industry.

Speaker Murat Ozbilen, PMP, MSE, Senior Partner, Managing Director MEA, Regional Director Southern Europe, Global Business Management Consultants

Agile methods have been developed as project management methods in software industry where project experts works with computer screens.   Majority of the problems are being solved at experts location.  However, if a project involves building up a product which involves not only software but also hardware, and project is being completed by engineers who located in different countries, then being agility takes different directions.  In this presentation we will present how to apply Scrum methodology in an environment which has different dynamics then software industry.

With his years of management experience as a Consultant at Andersen Consulting (now Accenture), Partner at ARGE, and as Country Managing Principal at IBM Consulting Group, Mr. Ozbilen brings clients in-depth, hands-on understanding of operational improvement, systems development and integration and business change projects.  He has strong experience on developing strategic Project Management systems and culture in FMGC, Banking, Telecom, Manufacturing and IT sectors.  For more than 25 years, Mr. Ozbilen has provided consultancy and/or trainings to many companies such as ABB, Agthia Group, Amgen, Arcelik-Beko, Bechtel, The Coca Cola Company, CCHBC, CSM, Glaxo Welcome, Goodyear, JTI, Reuters, MobiNil, Nestle etc to name a few.  He has graduated from NYU Engineering School with a BS and MS in Industrial and Manufacturing Engineering.  He is also founding and board member of various e-commerce and technology companies.  Mr. Ozbilen was awarded Institute of Industrial Engineer’s Mitchell Fein – Outstanding Leadership and Profession Award and Sigma Xi, The Scientific Research Honor Society Junior Research Award.

 

Agile PM2 – a case study

Elias Michelioudakis, Senior Consultant, Riedenschneider Consulting

Elias is a director level executive with a 20+ years experience and a strong track record of driving customer focused technology-centered business change. He has acquired great experience in fast-growing, consolidating and down-sizing business environments, with both legacy systems, industry ERP systems (SAP and Oracle) and e-commerce digital systems. He has also experience in various program related areas such as: PMO, BPO, business IT strategy formulation and implementation (including off/near/on-shoring) and leading teams directly & in matrix organization.

 

The Agile approach to launching and growing a software startup

Agile is eating the project management and software development world.  It helps teams adapt, learn and get results faster.  The same mindset and method is the only way to launch and grow a successful software startup.  In this presentation you will see how tech companies like Facebook, Spotify, Pinterest and Uber drive growth with the mindset of rapid experimentation and timeboxed iterations.  You will also learn the framework and tools the top product growth owners use.

Speaker: Savvas Zortikis, Co-founder, CEO, Viral Loops

Viral Loops is a venture backed viral and referral marketing platform helping startups, e-Commerce stores and mobile apps acquire new customers through word of mouth sales. Savvas is also co-founder of a growth hacking agency, GrowthRocks. He has been featured in Forbes, Fortune and Inbound.org.  He has worked as product marketing manager, application consultant, process improvement and project coordinator in various digital agencies and he has developed several marketing automation campaigns for various multinational companies such as BMW-Sweden, Carrefour-Greece in more than 16 countries.  He holds a BSc in Industrial Management and Technology from University of Piraeus, and he is a certified IPMA Level D project manager.  He believes in sharing knowledge and he participates in various conferences and seminars on digital marketing and growth hacking , and he writes on several marketing and analytics blogs such as KISS metrics.

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